Shipping Policy

Last Updated: 05-10-26

At Two Orange, we want your order to reach you safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin preparing it for shipment.

Orders are generally processed within 7-9 business days.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.

2. Shipping Methods & Delivery Times

We currently offer the following shipping option:

Standard Shipping
Estimated delivery: 2-3 business days after your order has been dispatched.

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances outside our control.

The estimated delivery timeframe displayed at checkout should be considered the most relevant estimate for your order.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Our current shipping charges are:

• Standard Shipping: [SHIPPING COST]

• Free Shipping: [FREE SHIPPING CONDITION, IF APPLICABLE]

Shipping charges may vary depending on your delivery location, order value, package size, or other applicable factors.

4. Order Tracking

Once your order has been shipped, we will provide tracking information by [EMAIL/SMS/WHATSAPP], where tracking is available.

You can use the tracking number provided to follow your shipment through the applicable courier's tracking system.

Please allow [2-3 HOURS] after receiving your shipping confirmation for tracking information to become active.

5. Delivery Issues and Delays

While we work with our delivery partners to provide reliable shipping, occasional delays can occur.

These may be caused by:

• Weather or natural events

• Public holidays

• Courier delays or operational issues

• Incorrect or incomplete delivery information

• High shipping volumes

• Remote or difficult-to-reach locations

• Other circumstances outside our reasonable control

If your order appears to be delayed, please check your tracking information first. If you need further assistance, contact us at twoorange00@gmail.com with your order number.

Incorrect Delivery Information

Please make sure your shipping address, phone number, and other delivery details are accurate before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-delivery where permitted by law.

6. Lost, Damaged, or Missing Orders

If your package appears to be lost, damaged, or marked as delivered but you have not received it, please contact us at twoorange00@gmail.com as soon as possible.

Please provide your order number and any relevant details so that we can investigate the issue with the delivery partner and assist you.

For damaged packages, we may request photographs of the package and/or product to help us assess the situation.

7. International Shipping

We currently ship only within INDIA and do not offer international shipping at this time.

8. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Two Orange
Email: twoorange00@gmail.com
Phone: +91 8826906575
Business Address: null

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Thank you for shopping with Two Orange!